THE ENTERPRISE
It's hard to believe that the 2008 Presidential race is starting so early. With "super-Tuesday" primaries clustered in Feb. in many states, most think the apparent candidates will be known months ahead of both the conventions and the election. I'm not sure that is good--but it is what it is. Whoever is our next President will be governing our country in a time that is unprecedented in history. Previous editions of THE ENTERPRISE on this huge topic have focused much more globally. Now it is time to think about "what does this mean to us--directly--in the USA?"
SIX EVENTS SHIFTING THE SHAPE OF OUR WORLD
1. Shifting Demographics of Civilization
2. The Emergence of China & India
3. Globalization Reconfigures the Planet
---4. Restructuring of American Business
5. The War in Iraq & Growing Middle-Eastern Turmoil
6. The Failures of Leadership in Government & Parts of Industry
4. RESTRUCTURING OF AMERICAN BUSINESS
This topic was also framed in part by some of Herb Meyer's work, and a lot of it from my contacts, involvement and observation of the US business world for four decades. If you have not heard about "The Siege of Western Civilization", a 45 minute DVD by Herb Meyer, now you have. Buy it and watch it. It will "rock your world." You will want to share it with others. I know-it happened to me. I'll cross back and forth with Herb's material because he is a very bright guy with some amazing insights.
TODAY'S COMPLEX BUSINESS WORLD
Let's go. I like the way Herb says it, so I'll use his words. (Throughout this piece, his quotes are in italics, with a ---lead-in.)
---"Today's business environment is very complex and competitive. To succeed, you have to be the best, which means having the highest quality and lowest cost. Whatever your price point, you must have the best quality and lowest price. To be the best, you have to concentrate on one thing. You can't be all things to all people and be the best."
But how do you do that? First, find and surround yourself with the best people. Next, choose the best partners-not just to work with you, but to sell to, to buy from and to listen to the truth from. I use the acronym CAST to remember this point: Customers, Associates, Suppliers and Truth-Tellers. Nobody can be good enough at everything anymore. The world is too complex and technology is moving too fast, and accelerating. That means everyone needs partners to fill in their competency gaps and support them across the board.
Large companies become smaller or "hollower" doing less and less of the "value added work." They wonder why they risk being dis-intermediated. That is why. Add value or get taken out of the loop. Their next desperate effort is to merge. Merger mania consolidates every kind of business so the big get even bigger. I recall my Oklahoma rancher friend who put it this way: "Putting two big old spreads together don't make it a better ranch. It just makes it bigger, more spread out and harder to manage." Sound familiar?
WHAT WILL AMERICA MAKE? AND WHAT DOES "MAKE" MEAN?
& THE FRACTURING OF COMPANIES
The nagging question that haunts Americans is "what will we make in America during the coming decades, and what does 'make' mean? And further to that end, what will we do that creates enough value to sustain our extraordinary standard of living. Meyer calls what's happening a "fracturing" of businesses, so I'll adopt his term. He makes the point this way.
---"A generation ago, IBM used to make every part of their computer. Now Intel makes the chips, Microsoft makes the software, and someone else makes the modems, hard drives, monitors, etc. IBM even outsources their call center. Because IBM has all these companies supplying goods and services cheaper and better than they could do it themselves, they can make a better computer at a lower cost. When one company can make a better product by relying on others to perform functions the business used to do itself, it creates a complex pyramid of companies that serve and support each other. This fracturing of American business is now in its second generation."
I'd say it may be entering its third generation. No matter, the fracturing continues. The good news is that we now recognize this and are learning how to deal with it. The bad news is that there are some unintended consequences of this shift that are creating havoc. (Here I'll paraphrase from Meyer's thoughts.) The outsourcing that many companies who supplied IBM (and others) are now doing triggers the same thing in providers of services and other production processes. Thus, they make cheaper, better product and after a while this pyramid just gets bigger and bigger. Just when you think it can't fracture again, it does. One characteristic of this trend is that companies end up with fewer employees and more contractors. Fracturing and reconstruction of industries continues unabated.
---"This trend has created two new words- business integrator and complementor. At the top of the pyramid, the IBMs are the integrators. As you go down the pyramid, Microsoft, Intel and the other companies that support IBM are the complementors. However, each of the complementors is itself an integrator for the complementors underneath it."
THE GOVERNMENT STATISTICS ARE WRONG MORE THAN RIGHT
One result of this is that small business formation explodes, unrecognized and grows faster and faster. We are now getting false readings on the economy and months later come massive adjustments to attempt to correct things. Too late. Decisions and actions, by Wall Street, by CEOs and Boards and by independent investors have already changed the course of the business world--based on flawed information.
---"People who used to be employees are now independent contractors launching their own businesses. There are many people working whose work is not listed as a job. As a result, the economy is perking along better than the numbers are telling us."
But it is also perking along much differently than the government statistics are leading us to believe. Last year, about 80% of the way through 2006, the Bureau of Labor Statistics (part of the Department of Labor) issued a correction of 800,000 (more) jobs created than its monthly statistics had been reporting. This is a "correction" of about 40% of the jobs created during the year. What agency can possibly retain credibility when its measuring systems are off by 40%? When called to ask "what happened," the answer was, "we are still studying that." That's all. Sort of a big OOPS. This doesn't instill confidence that they have it right yet. In fact, they probably don't.
MEASURES FROM ANOTHER ERA-NOT CATCHING UP
Herb Meyer makes another good point about how the numbers are leading us astray.
---"Outsourcing also confused the numbers. Suppose a company like General Motors decides to outsource all its employee cafeteria functions to Marriott (which it did). It lays off hundreds of cafeteria workers, who then get hired right back by Marriott. The only thing that has changed is that these people work for Marriott rather than GM. Yet, the headlines will scream that America has lost more manufacturing jobs.
Granted the workers are probably earning lower wages, and have lower benefits. After all, their work was "re-valued" to what the market thought it was worth. This is exactly what's happening to GM, Ford and Chrysler's UAW work force. It is being "re-valued" into workers at Toyota, Honda, Nissan, Subaru and Hyundai factories in the US. These companies pay good wages. Just not the astronomical wage and benefits of the old "big three."
---"All that really happened is that these workers are now reclassified as service workers. So the old way of counting jobs contributes to false economic readings. As yet, we haven't figured out how to make the numbers catch up with the changing realities of the business world."
SUPPLIERS PUSH BACK--FINALLY
Another big change is occurring in the US auto industry. Suppliers are no longer willing nor able to let the automakers push them around. They are pushing back-big time. Navistar refused to ship truck engines to Ford for the new F-250 at the prices Ford insisted on paying. Now Ford will get engines, but at Navistar's price. It's about time that parts suppliers refused to prop up automakers earnings (which were still terrible) by selling at or below cost. Of the ten largest parts makers supplying the US automakers, 6 are in Chapter 11: Delphi, Dana, Collins & Aikman, Federal-Mogul, Tower and Dura) and another would have been (Visteon) if Ford hadn't bailed it out, and Lear is being pursed by "raider" Carl Icahn. The remaining ones are hanging on, but all of them are getting tough about pricing at a profitable level.
WHY STATES KEEP LOSING JOBS-THE RE-VALUING OF WORK
The State of Ohio has a problem that is symptomatic of many older industrial states in the US. It is losing jobs faster than it can attract new ones. It really has 4 problems, all of which are common to states like Ohio-the older industrialized states. The skills that were used to build the industrial strength in these states are no longer in demand. 1) Core manufacturing labor can be purchased in China for one-fortieth the cost. 2) Those companies that can compete are doing it by increasing productivity. The problem with this is that fewer workers can create more output, further reducing jobs. 3) The workers already in the state, with obsolete skills and inadequate training/knowledge were accustomed to making far too much in wages and benefits for employers to pay them and hope compete in the global 21st century. Finally, 4) Taxes are onerous as the remaining infrastructure and taxpayers are burdened with carrying the non-producing remains of a far more robust economic engine.
These conditions discourage new employers from coming to such states, and those that do stay in the USA to manufacture, run to the Southern tier of states where both labor (which has to be trained or re-trained anyway) and taxes are far less expensive-and less is needed in utilities because of a more temperate climate.
BIFURCATION: COMPANIES GET MUCH SMALLER OR MUCH BIGGER.
EMPLOYEES & EMPLOYERS-A RAPIDLY DISAPPEARING NAME FOR WORKERS?
Herb Meyer adds yet another dimension to the restructuring.
---"Another implication of this massive restructuring is that because companies are getting rid of units and people that used to work for them, the entity is smaller. As the companies+ get smaller and more efficient, revenues are going down but profits are going up. As a result, the old notion that "revenues are up and we're doing great" isn't always the case anymore. Companies are getting smaller but are becoming more efficient and profitable in the process."
His most dramatic statement is one that I must emphasize as it can lead to a "social upheaval" of epic proportions.
---"The restructuring of American business means we are coming to the end of the age of the employer and employee. [My emphasis added} With all this fracturing of businesses into different and smaller units, employers can't guarantee jobs anymore because they don't know what their companies will look like next year. Everyone is on their way to becoming an independent contractor."
---"The new workforce contract will be, "Show up at the my [facility] and do what I want you to do, but handle your own insurance, benefits, health care and everything else. Husbands and wives are becoming economic units. They take different jobs and work different shifts depending on where they are in their careers and families. They make tradeoffs to put together a compensation package to take care of the family. This used to happen only with highly educated professionals with high incomes. Now it is happening at the level of the [hourly] worker. The only way this can work is if everything is portable and flexible, which requires a huge shift in the American economy."
IN EVERY DARK CLOUD THERE IS A SILVER LINING-AND A LOT OF RAIN
Is there any good news in all of this? There sure is. Jobs are still growing in the US, albeit they are different kinds of jobs. Foreign direct investment in the US is at or near an all time high. Somebody out there thinks we are doing at least something right. While our primary and secondary school students continue to struggle in the lower third of the global pack academically, our colleges and universities remain the envy of the world. Never mind that most of the "products" they turn out as graduates require further training to work productively in business. US colleges and universities remain the "gold standard" -for now anyway. The US still attracts the best and the brightest, and the most entrepreneurial because of its great opportunities and its capital structure to fund those opportunities.
THE 21ST CENTURY BUSINESS MODEL
The way herb Meyer closed his discussion on this topic filled me with hope, and then burdened me with responsibility-whether I wanted it or not.
---"The U.S. is in the process of building the world's first 21st century model economy. The only other countries doing this are U.K. and Australia. The model is fast, flexible, highly productive and unstable in that it is always fracturing and re-fracturing. This will increase the economic gap between the U.S. and everybody else, especially Europe and Japan."
The responsibility I felt was to understand this change and learn to capitalize on it. To do otherwise would be irresponsible and contribute to the US decline instead of its continued rise as a global economic power.
---"On the one hand, this makes the U.S. a magnet for bright and ambitious people. It also makes us a target. We are becoming one of the last holdouts of the traditional Judeo-Christian culture. There is no better place in the world to be in business and raise children. The U.S. is by far the best place to have an idea, form a business and put it into the marketplace. We take it for granted, but it isn't as available in other countries of the world."
"Ultimately, it's an issue of culture. The only people who can hurt us are ourselves by losing our culture.[My emphasis added] If we give up our Judeo-Christian culture, we become just like the Europeans. The culture war is the whole ballgame. If we lose it, there isn't another America to pull us out."
BUY AND WATCH HERB MEYER'S VIDEO-SHOW IT TO YOUR ADULT CHILDREN (OR PARENTS) (instead of some inane 'reality TV' show!)
I can't encourage you too strongly to watch Herb's video, "The Siege of Western Civilization."
It could be the best 45 minutes and $20 you spend this year-and maybe-this decade.
Best, John
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